Travellers to cut personal spending to boost leisure travel in 2024: Hilton survey

Sleep, new cultural experiences & pushing boundaries of travel key trends for 2024
2023-10-09
/
/ New Delhi
Travel
Travellers to cut personal spending to boost leisure travel in 2024: Hilton survey

The report 'What Millennials, Gen Z, Gen X and Baby Boomers Tell Us About Travel in the Year Ahead' takes a deeper look at how each generation views travel, from the digital-native Gen Zer to the experienced Baby Boomer

A survey conducted by Hilton Hotels says that travellers will invest more in leisure travel, even if by cutting other personal expenses in 2024. They are also looking for quality sleep and new cultural experiences on their vacations.
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Cutting across regions and generations, the biggest attraction of vacations and travel in 2024 would be to rest and recharge as travellers seek to invest more in the quality of their sleep. These are some of the key findings of a recent global survey conducted by hospitality major Hilton and opinion poll firm Ipsos.

According to a press statement, the survey found that the travellers say they will reduce other areas of personal spending to prioritize leisure travel in 2024, with a majority across generations indicating their No 1 reason to travel in 2024 will be to rest and recharge, with more emphasis on sleep than ever before. 

These insights were part of Hilton’s third-annual trends report, entitled What Millennials, Gen Z, Gen X and Baby Boomers Tell Us About Travel in the Year Ahead. In addition to defining the preferences and passions of the 2024 traveller, the report takes a deeper look at how each generation views travel, from the digital-native Gen Zer to the experienced Baby Boomer. 

Chris Nassetta

Chris Nassetta

“In this new golden age of travel, travelers’ needs are changing, and we are always innovating to better serve our guests and be their first choice when they hit the road. Across generations, we’re seeing guests customize their stays with us, invest in quality sleep, pursue new cultural experiences, and stretch the boundaries of business travel. At Hilton, our world-class team members are leaning into these trends and creating unforgettable experiences for every guest who stays with us,” says Chris Nassetta, President and Chief Executive Officer, Hilton. 

Following a global survey of more than 10,000 travellers from nine countries, video diaries with 60 US travellers and in-depth interviews with dozens of Hilton travel experts, the report uncovers four themes expected to be the catalysts of change and innovation for travel in 2024 and beyond. 

Personal wellness matters to travellers, and even more specifically, there will be an increased focus on savoring a good night’s sleep while away from home, a trend that has accelerated after the challenges of the last few years heightened travelers’ desire for rest and relaxation. In 2024, travellers will look to engage with products and brands aligned with this better-for-you imperative.

In 2024, travellers will seek out consistent and seamless experiences that are hyper-personalised to their needs, from booking to on-property experiences. As many as 80 pc of global travellers surveyed said it’s important to be able to book their trip entirely online, with 86 pc of Millennials and 83 pc of Gen Zers leading the charge, and 76 pc of global travellers said they appreciate travel apps that reduce the friction and stress of travel.

As they budget for 2024, travellers’ top focus is on culinary experiences. Second to culinary experiences, 47 pc of travellers will prioritise exploration and adventure, with 52 pc of both Gen Zers and Millennials, carving out more budget for these types of experiences than the other generations.

Jason Dorsey

Jason Dorsey

Ways of work have transformed significantly following the pandemic, including shifts in when, where and how people conduct business. As a result, business trends have emerged and strengthened, including blended leisure and business travel, increased length of stays and the rising popularity of secondary markets for meetings and events. In fact, more than a third of Gen Z and Millennial business travelers say they plan to extend a business trip to enjoy leisure time before or after their work obligations.

“Every generation is driving a vibrant mix of travel experiences and expectations for 2024. One important finding within is the cross-generational priority for connectivity and personalisation throughout the travel experience. This bodes well for fueling innovation in the travel industry and for travel leaders, like Hilton, that are creating new and unique experiences that attract all four generations of adult travelers,” says Jason Dorsey, President of The Center for Generational Kinetics and Hilton’s generational consultant for this year’s report.

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