With the objective to integrate artificial intelligence into hospitality services, Roseate Hotels and Resorts has formed a collaboration with French AI developer Quicktext app to update management for its UK hotels.

Luxury resort Roseate Hotels and Resorts has partnered with Paris-based hospitality Quicktext to utilise its artificial intelligence (AI) technology for its hotels based in the UK.

According to a press statement by the Roseate, this strategic partnership began with the introduction of Rose, the virtual assistant modelled specifically to reflect its signature service, including optimising guests’ interactions, communication at every touchpoint, boosting guest satisfaction, streamline operations and dedicated service.

The statement adds that the continuous analysis of big data, via Q-Data and Q-Channel, is delivering actionable insights to Roseate Hotels and Resorts for new high value services, revenue management and personalised marketing campaigns.

It adds that Quicktext also provides services to optimise sales and content, including Q-Sales, Q-SEO, Q-Dynamic.

The statement adds that Quicktext, the hospitality app, has impacted the world of hospitality marketing and operation with its innovative solutions based on Q-Brain+, the hybridisation of classic conversational AI and generative AI.

“We encourage and thrive on a culture of immaculate service, evolution, dynamism and growth! As part of our brand vision, we are on a constant quest to improve our products and services in order to offer an enriched, bespoke experience to our guests. The promising avenues that AI has opened today in the world of hospitality, align well with our vision. We are delighted to have partnered with Quicktext,” says Ravi Birdy, Executive Director, Roseate Hotels and Resorts.

Roseate Hotels and Resorts offers a collection of seven luxury hotels across India and the United Kingdom.