Hitek has signed an agreement with 7132 Hotel in Switzerland to deploy its hospitality solution
Digital solutions provider Hitek, that is part of leading UAE-based smart and green facilities management (FM) group Farnek has signed an agreement with five-star luxury 7132 Hotel in Vals, Switzerland, to deploy its hospitality solution.
According to a press statement, the Flexiguest Property Management System (PMS), with its state-of-the-art mobility app, which was developed in-house by Hitek, will not only digitalise the hotel’s guest journey from the initial reservation through to check out, but it can also interface with the hotel’s property management system (PMS).
The statement adds that this offers guests a whole suite of services, from uploading travel documents to ordering limousines, housekeeping, room and concierge services.
The hospitality platform can also send automated electronic updates and alerts to guests, as well as e-registration documents, e-invoices and e-receipts, all in one convenient space, it says.
“Being a luxury Swiss hotel, we are not only focused on offering our guests an outstanding experience, but we are also focused on sustainability. One notable aspect of Flexiguest is a unique feature that can estimate the carbon emissions generated by any guest during their stay and provide them with a cost, should they wish to offset their carbon footprint,” says Remo Stoffel, owner of the hotel.
The statement adds that 7132, which was inspired by the town’s postcode, is close to the Alpine hamlet of Vals, in the Canton of Grisons and comprises three properties, the 7132 Hotel, the House of Architects by 7132 and 7132 Glenner.
The 7132 Hotel includes three spa suites and 12 spa deluxe rooms with en-suite steam rooms and deluxe double and single rooms.
Each room comes with unobstructed and stunning views of the Swiss Alps. The top floor is taken up by three penthouse suites measuring 90 sqm each, designed by Japanese architect Kengo Kuma.
The hotel also offers two in-house restaurants, the 7132 Blue Bar, two boardrooms and two meeting rooms for incentives and events. The famous 7132 Thermal Baths are accessible directly from the hotel’s spa area, it says.
“The benefits of Flexiguest to the 7132 Hotel are clear. It will help improve guest satisfaction by providing a seamless pre-arrival and check-in procedure, which will appeal to their high-profile guests. In addition, during their stay, they can make any housekeeping, concierge, F&B or spa requests via the app, and because Flexiguest manages secure online payments, guests can settle bills without needing to visit reception to check out, enhancing their comfort, convenience and privacy, says Javeria Aijaz, Managing Director, Hitek.
The statement adds that 7132 Hotel is also looking at other sustainability solutions in Hitek’s portfolio, such as PowerTek, a comprehensive and data-driven energy performance monitoring tool that can support hotels with efficient measuring, tracking, monitoring and benchmarking of energy and water consumption and waste management.
