Marking the World Autism Month this April, Dubai-based upscale resort Atlantis Dubai has announced that it is now a Certified Autism Centre, the first resort in the Eastern Hemisphere to bag the certification.

Luxury resort Atlantis Dubai has announced both its properties in the Emirate, Atlantis, the Palm and Atlantis the Royal, have earned the Certified Autism Centre (CAC) designation from the International Board of Credentialing and Continuing Education Standards (IBCCES). 

In a press statement, Atlantis says that this certification makes it the first resort destination in the Eastern Hemisphere to achieve this status and is a step forward towards its inclusivity goals.

The statement adds that this designation ensures that at least 80 pc of the staff at the resort are trained in autism and sensory awareness and are fully equipped to provide service to people on the autism spectrum.

IBCCES awards the CAC designation to organisations that complete a training and review process to understand better and assist autistic and sensory-sensitive guests and other persons of determination. 

“Atlantis Dubai is at the forefront of revolutionising accessibility standards within the hospitality industry. Their pioneering initiatives at Aquaventure Waterpark, coupled with securing this designation for both Atlantis, The Palm and Atlantis The Royal, demonstrate a profound dedication to inclusivity. And we wholeheartedly commend their tireless efforts,” says Myron Pincomb, IBCCES Board Chairman. 

In collaboration with IBCCES, Atlantis Dubai says its staff underwent extensive training to understand the range of potential guest needs. More than 90 pc of guest-facing colleagues across both resorts took training in Autism and Sensory Awareness (ASA). In addition, the Learning and Development team developed a Weekly Briefing Topic on Autism and Sensory Awareness, which an additional 1,500 colleagues completed across Atlantis Dubai. 

“This collective commitment across the industry is propelling Dubai towards its goal of becoming a Certified Autism Destination, reshaping the tourism landscape to ensure that everyone, regardless of ability, can fully embrace, savour, and craft cherished memories in this extraordinary city,” says xxx.

The hotel says that its website also hosts an accessibility tab that provides guests with downloadable sensory guides, allowing people with Autism Spectrum Disorder (ASD) to pre-plan their visit to the destination.  

“We are incredibly proud to become the first resort destination in the Eastern Hemisphere to earn the Certified Autism Centre (CAC) designation. Partnering with IBCCES is part of our long-term Corporate Social Responsibility strategy under the Atlantis Atlas Project, with initiatives focused on supporting people and the planet on our journey to becoming a sustainable tourism business. We look forward to welcoming all guests to Atlantis Dubai for an enjoyable and memorable experience,” says Kelly Timmins, Director of Marine Animal Operations and Sustainability at Atlantis Dubai. 

Allocated quiet zones are available across both resorts in case people need a moment of respite from sensory stimulation. Guests can also inquire and make special requests through a form on the Atlantis Dubai website.