After a hat-trick of accolades at World Travel Awards 2023, Etihad Airways has bagged two top honours of ‘Design Airline of the Year 2023’ and ‘Most Improved Airline Brand’ at the 11th DesignAir Aviation Awards.

Abu Dhabi-based carrier Etihad Airways has bagged two acclamations at the 11th DesignAir Awards, including the top honour of ‘Design Airline of the Year 2023’ and ‘Most Improved Airline Brand’.

In a press statement, Etihad says that these awards  recognise Etihad’s continued investment in guest experience, which included elevating its Business Class experience and introduction of new menus and design-led, sustainable Economy dining experience.

These awards follow the World Travel Awards 2023 where Etihad scored a hat-trick with Best Customer Experience, Best Economy Class and Best First Class Lounge.

“Etihad has not just shone in its own region where it was crowned Design Airline of the Year Middle East, 2023, but also our most prestigious award, Design Airline of the Year, 2023. Etihad has proven itself above all other carriers across the globe as this year’s leading global design airline,” says a press statement by the DesignAir judges.

The statement adds that airport passenger experience has too, been improved following the opening of Terminal A in November, Etihad’s new home at Abu Dhabi International Airport.

“Etihad has worked tirelessly for a few years now improving its product, image and consistency across its fleet. It is for these very reasons we are proud to award Etihad as the most improved airline brand this year. The airline hasn’t stopped in its efforts to elevate the passenger experience in the skies and on the ground,” says Jonny Clark, Founder of The DesignAir.

“This year is a proud and pivotal moment for Etihad. As we continue to invest in creating innovative and memorable experiences for our guests, we are thrilled to be recognised as design leaders in this year’s DesignAir awards. On behalf of the entire Etihad family, I want to express our deepest gratitude to our dedicated team members and our loyal customers. This prestigious recognition as the ‘Design Airline of the Year 2023’ and ‘Most Improved Airline Brand’ is a testament to the hard work and commitment of our Etihad family. We are proud and honoured by the trust and support of our customers. Thank you for being a part of our journey,” says Antonoaldo Neves, Etihad Airways’ CEO.