Cathay Cargo bags “Cargo Airline of the Year” award

Declared host airline for IATA World Cargo Symposium 2024
2023-06-07
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/ New Delhi
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Cathay Cargo bags “Cargo Airline of the Year” award

It reflects the progressiveness of our cargo colleagues, says Tom Owen

Cathay Cargo has bagged the "Cargo Airline of the Year" award for overcoming major operational challenges in 2022 as well as for its growth, investment and customer-centric innovative services in the sector.
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Hong Kong-based airline Cathay Cargo that was recently named the Cargo Airline of the Year is the host carrier of the forthcoming IATA World Cargo Symposium 2024.

At the 49th Annual Airline Industry Achievement Awards presented by Air Transport World (ATW) in Istanbul, Hong Kong-based Cathay Pacific subsidiary Cathay Cargo achieved the Cargo Airline of the Year accolade for overcoming major operational challenges in 2022, as well as for its growth, investment, innovation and ambition to become the world’s most customer-centric air-cargo service brand.

Cathay Cargo bagged the cargo airline award, handed by Air Transport World magazine for overcoming major operational challenges in the year gone by as well as its services. “The final selections illustrate the strength of the market recovery across the air transport industry, and it is particularly heartening to see that also reflected among airlines in the Asia-Pacific region,” says ATW Editor-in-Chief Karen Walker.

Since the award announcement earlier in the Spring, Cathay Cargo has been announced as the host airline for the International Air Transport Association’s (IATA) World Cargo Symposium 2024, which will bring together air cargo professionals from around the world to discuss the latest trends, challenges and opportunities in areas including technology and innovation, security and customs, cargo operations, and sustainability, according to a press statement by Cathay Cargo.

The statement says that a group of editors and analysts from ATW, Routes, Aviation Week, and CAPA selected the winners of the awards, which honour excellence in a wide variety of airline operations. The award recipients were revealed earlier in the year, but the event on June 2 enabled officials from the respective airlines the opportunity to accept their honours and commemorate their accomplishments in a physical event.

]It adds that Cathay Cargo’s efforts in maintaining growth, innovation, and adaptability under some of the most difficult limitations were lauded with the recognition. In response to customer demand, the airline updated its priority solution and introduced its revamped Cathay Pharma solution. It also continued to digitise processes and services, introducing its digital booking platform Click & Ship. It also expanded its Fly Greener carbon-offsetting initiative to cargo shipments. Finally, it opened its dedicated Pharma Handling Centre at the Cathay Cargo Terminal at its Hong Kong hub.

“We are honoured to be recognised with this major award decided by so many industry experts, and we are very grateful to Air Transport World. It reflects the progressiveness of our cargo colleagues around the world in responding to the needs of our customers and their can-do spirit in delivering operational excellence. Already this year, we have kept up the momentum by introducing Cathay Mail, which brings greater shipment visibility to our postal customers, and inaugurating commercial multi-modal shipments from our extended home base of the Greater Bay Area by accepting shipments by sea from the Hong Kong International Airport Logistics Park in Dongguan,” says Cathay Pacific Director Cargo Tom Owen.

“I am delighted that our efforts have been recognised in this way. It is a testament to the hard work of the whole team, including pilots, planning and engineers, who have all come together to help us to realise our vision of becoming the world’s most customer-centric air-cargo service brand,” Owen adds.

Frosti Lau

Frosti Lau

“Being recognised with this major accolade at these prestigious awards gives us the confidence that we are heading in the right direction. Our investment in developing a truly differentiated service is clearly bearing fruit, and is a huge testament to the commitment and dedication of our hard-working teams across the globe. This award is all the more pleasing given that Hong Kong has now fully reopened, and also retained its number one cargo hub status. As Cathay Cargo relaunches our brand, we are in an excellent position,” adds General Manager Cargo Service Delivery Frosti Lau.

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