This optional service empowers customers to complete their entire visa application submission process from the comfort of their homes or any other location of their choice. Through this premium service, customers can submit their application, enrol for biometrics, and get the passport couriered back to their location of choice.
Given international borders began to reopen only in June following the setback caused by the second wave until May 2021; the number has more than doubled in just over a month. This trend comes to light as a result of a significant increase in customers requesting for VAYD (Visa At Your Doorstep) service.
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The data trends also indicate large group bookings (in thousands) from relatively smaller markets such as Goa and Kochi. VAYD beneficiaries also included CXOs, and celebrities from sports and the film industry.
“Touchless travel with an enhanced focus on safety and well-being are key to customers today. The uptick in VAYD services is another great indication of changing customer preferences. With the digital consumer experience evolving rapidly, we foresee a higher demand for such premium services that enable our customers to prioritise safe travel,” says Vinay Malhotra, regional group COO – South Asia, Middle East & North Africa and Americas, VFS Global.
Currently, the VAYD service is available to Indian travellers visiting the UK, Austria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hungary, Iceland, Italy, Latvia, Lithuania, Luxembourg, Slovenia, Portugal, Slovakia, Switzerland, and Ukraine.
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