Hitek’s AI-driven CAFM to cut hotel operations costs by 20 pc

Advanced software enhances asset management & sustainability
2024-10-29
/
/ New Delhi
Hitek’s AI-driven CAFM to cut hotel operations costs by 20 pc
Hitek’s AI-driven CAFM to cut hotel operations costs by 20 pc

Hitek says that its software offers real-time insights and centralised control over assets

Hitek Services, a Farnek company, is aiming to leverage AI-based CAFM solutions to improve operational efficiency, asset management and sustainability for leading UAE hotels that can reduce costs by 20 pc and enhance the visitor experience.
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Hitek Services, an IT and consulting firm and part of the Farnek group, is leading a shift in UAE hospitality by implementing AI-driven Computer-Aided Facilities Management (CAFM) systems, transforming hotel operations for brands like Anantara, Sheraton, Four Seasons and others. 

In a press statement, Hitek says that its software offers real-time insights and centralised control over assets, streamlining maintenance of mechanical, electrical and plumbing (MEP) systems, commercial kitchens, water and energy use, among other facilities.

Hitek says that the system integrates seamlessly with existing Building Management Systems (BMS), providing hotel managers and operations teams with 24/7 access to a dashboard offering a 360° view of hotel assets. 

The statement adds that such visibility enables predictive maintenance, streamlines procurement and ensures regulatory compliance, contributing to smoother operations and enhanced visitor experience.

Javeria Aijaz

Javeria Aijaz

“Independent studies have shown that by adopting CAFM software hotels can reduce maintenance costs by up to 20 pc and even improve space utilisation by as much as 15 pc. Our own system empowers hospitality professionals to achieve these results and produce a significant return on investment. It will also support the UAE’s pledge to achieve NetZero by 2050,” says Javeria Aijaz, Managing Director, Hitek.

“On average approximately 15 pc of a hotel’s total revenue is spent on energy, water and maintenance. So, applying that to a Dubai hotel with 200 rooms with an average annual RevPAR of AED 415, it would generate around AED 30 million (USD 8 million) in room revenue alone. In that case utilities and maintenance costs would work out at AED 4.5 million, without including energy and waste intensive F&B operations, as well as leisure facilities. Moreover, it can manage predictive maintenance, identify asset failures, order parts and track repairs, with a complete online history, making hotel budgets more accurate, with minimal downtime,” adds Aijaz.

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