United gates at Dulles will feature latest traveller amenities and technology, expansive gate seating, along with concessions and retail space
United Airlines and the Metropolitan Washington Airports Authority (MWAA) has announced a major renovation and upgradation project for the Washington Dulles International Airport.
In a press statement, the airline, which is the third largest American carrier, but with the largest international footprint, says that the project at Concourse E will transform the customer experience over the coming years at the main airport for the capital of the United States.
It says that the 43500 sqm, 14-gate concourse will include an expansive new United Club location and state-of-the-art customer amenities that are expected to debut in late 2026.
The statement adds that the new Concourse E is made possible in part due to collaboration between United and MWAA, and local and federal funding such as grants from the Bipartisan Infrastructure Law for airport improvement projects that will help facilitate the expansion of the Dulles airport.
Scott Kirby
United says it is the DC region’s largest airline, with more than 8,000 local employees and more flights and destinations than any other carrier. As part of United’s ongoing growth and commitment to the region, United will open a new flight attendant training centre in 2025, and the airline is expanding its network even further with exciting new destinations and is currently operating 25 pc more flights as compared to 2023.
“Washington Dulles has emerged as a global gateway and these new investments will help deliver the world-class facility that our employees and customers deserve. Today is one of many milestone celebrations to come in United’s long-term commitment in advancing our Dulles hub,” says Scott Kirby, CEO, United.
Tim Kaine
United says it has invested more than USD 32 billion across its business since 2021. This Dulles expansion and modernisation follows similar investments at airport facilities in Denver, Houston, and Newark, and is part of the airline’s overall plan to invest in infrastructure, people, and technology.
“Dulles serves as a critical economic development hub for Virginia and helps travellers get where they need to go. I have been proud to help secure federal funding from the Bipartisan Infrastructure Law to expand the concourses, which will make travelling to and from the airport more convenient. I am thrilled to celebrate the construction of this new concourse because it will enhance the experience of every traveler who walks through the airport. I thank United and the Metropolitan Washington Airports Authority (MWAA) for their partnership in this effort,’’ says Senator Tim Kaine.
Mark Warner
“Every day, Dulles Airport serves tens of thousands of passengers coming in and out of the DMV region. I am glad to see this major expansion build on the historic investments we have made through the bipartisan infrastructure law and support the construction of the newest concourse at Dulles. I look forward to seeing Concourse E come to life with 14 additional gates that will increase flight options and state-of-the-art facilities that will improve the experience of air travellers,’’ says Senator Mark Warner.
New concourse to modernise Dulles
United says that construction is underway on the new Concourse E, which will exclusively house 14 dedicated United gates that will bring additional space to accommodate United’s new widebodied and mainline planes, which will continue to debut over the coming years.
It adds that the modernised concourse will greatly enhance the Dulles experience for United customers, including adding direct and easy access to the airport’s existing Aerotrain station that allows for smoother transport between the main terminal and other concourses. The United gates will feature the latest traveller amenities and technology, expansive gate seating, along with concessions and retail space.
The concourse will also be home to a new 4,000 sqm United Club. This will be one of the largest United Club locations in the network and will subsequently increase the United Club space at Dulles by 70 pc, says the airline.
The 14-gate concourse is one phase of a long-term, multi-phase project for United’s growth at Dulles that is part of MWWA’s master plan for the airport’s future.
Jack Potter
“Washington Dulles International is a key economic engine for the National Capital Region and United Airlines is our essential partner in the rapid and ongoing growth of the airport. United’s commitment to Dulles, through its support of the new concourse, its long-term expansion plans, including new flights and destinations, investment in new training and technical facilities and the addition of thousands of local jobs, is a testament to the strength of our partnership in promoting regional economic growth and pursuing our mutual goal of providing world-class service to the traveling public,’’ says Jack Potter, CEO and President, Metropolitan Washington Airports Authority.
United says it is the DC region’s largest airline, offering more flights and destinations than any other carrier. As a result of its ambitious United Next growth plan, the airline continues to expand its flight network out of Dulles. To-date, United has grown to more than 250 daily departures with plans to grow to nearly 280 daily flights by April 2025.
This year, United launched 13 new domestic routes from Dulles, that is more new domestic routes than any other US carrier has added from any US airport this year. Among those new routes are the only nonstop service from the DC region to Anchorage in Alaska and Mobile in Alabama, as well as upcoming service to Palm Springs in California that begins December 19.
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