Hoi also locates essential airport amenities to help travellers avoid unnecessary stress (Photo: Hoi)
With winter approaching, fog and low visibility are expected to bring delays and disruptions to flight schedules. An increasing number of travellers facing unexpected gate changes and long queues are turning to digital solutions, such as Digi Yatra, a mobile-based initiative by the Ministry of Civil Aviation (MOCA). In addition to the government’s app, many others are coming into the fray, such as travel platform Hoi.
Hoi helps passengers navigate the challenges posed by winter travel conditions with its flight tracking system, which offers live updates, notifying travellers of any flight delays, gate changes and schedule adjustments to make navigating winter travel easy with real-time updates.
These features prove essential during fog season, as they allow passengers to respond to delays and rescheduling in real time, making informed decisions about their travel plans. Customers can also access an enhanced airport experience with Hoi’s information centre, which provides detailed travel insights, from baggage policies to restricted items and commonly asked questions.
Hoi also offers a range of options, from pre-ordering food from the best restaurants, exclusive VIP treatment and personalised assistance, tracking flights with real-time updates to lost and found baggage features on the app. The platform also locates essential airport amenities like ATMs, prayer rooms and parking spots, helping travellers avoid unnecessary stress.
Its premium services cater to those looking for additional comfort, with options such as meet-and-greet assistance, priority check-ins and access to airport lounges. Real-time updates on queue lengths and duty-free shopping options help travellers make the most of their time, especially when facing extended delays.
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