Air India opens baggage drop & check-in outlets at 2 Delhi Metro stations

Partnership with DMRC to enhance passenger experience
2024-06-04
/
/ New Delhi
Air India opens baggage drop & check-in outlets at 2 Delhi Metro stations
Air India opens baggage drop & check-in outlets at 2 Delhi Metro stations

‘Delhi Airport Check-in & Baggage Drop’ facility was earlier limited to domestic flights

Air India has tied up with Delhi Metro to allow passengers on international flights to check in and drop their baggage at two metro stations.
Rate this post

Air India, India’s biggest international carrier that is part of Tata Group, has collaborated with Delhi Metro Rail Corporation (DMRC) and Delhi International Airport (DIAL) to facilitate check-in for international travellers at two metro stations in Delhi, New Delhi and Shivaji Stadium. 

Air India says this initiative provides a cost-effective option for travellers coming from distant locations

In a press statement, Air India says that the ‘Delhi Airport Check-in & Baggage Drop’ facility allows passengers to check in their baggage at the metro station, giving the outstation travellers the option to explore the city baggage-free. Meanwhile their baggage gets loaded onto the aircraft through an advanced automated infrastructure created by DMRC & DIAL. 

The statement adds that currently available for domestic journeys, this service will now be extended to international travellers and will remain operational at the two metro stations from 07:00 to 21:00. The check-in can be done between 12 hours and two hours prior to flight departure for domestic itineraries and between four hours to two hours for international schedules. 

Rajesh Dogra

Rajesh Dogra

“Our partnership with DMRC and DIAL stands testament to our commitment to offering passengers an enhanced and seamless travel experience. This initiative not only provides a cost-effective option for travellers coming from distant locations but also helps control congestion at the airport, leading to a better experience for all our customers. Further to the technology interventions partnered and implemented by Air India and DIAL, such as DigiYatra, Self-Baggage Drop machines at airport terminals, this initiative will significantly enhance the convenience and satisfaction of our customers,’’ says Rajesh Dogra, Chief Customer Experience Officer, Air India.

The statement adds that the frequency of the metro is every 10 minutes, and it takes 19 minutes to reach the departure level at Delhi Airport Terminal 3, making the journey of each traveller faster and hassle-free.

You may also like
Air India partners with Bicester Collection for Flying Returns members
Air India partners with Bicester Collection for Flying Returns members
Air India receives first Airbus A320 Neo in new livery
Air India receives first Airbus A320 Neo in new livery
Air India to debut its A350 on Delhi-Dubai route from May 1
Air India to launch flights from Delhi to Kuala Lumpur
Air India to launch direct flights Ho Chi Minh from June 1
Air India & MADC to set up South Asia’s largest flying school

Leave a Reply

Get Magazine