With numerous new experiences aboard, ranging from in-flight entertainment to amenity kits, Air India has introduced its flagship Airbus A350 aircraft on its twice-daily flights between Delhi and London Heathrow.

According to a press statement by the airline, this twice-daily service is the first deployment of the ‘new Air India’ experience on long-haul flights and represents a significant milestone in the airline’s transformation programme.

It says that the Air India A350 cabin product includes a fresh three-class configuration offering full-flat beds in business, a new premium economy experience and the latest generation seats in economy.  

The airline says that all its passengers will be able to enjoy the latest-generation inflight entertainment system offering more than 3,000 hours of entertainment content, which will shortly be complemented by on board Wi-Fi.

It adds that passengers in business and premium economy will also enjoy updated amenity kits exclusively designed by Ferragamo and Tumi, as well as Air India’s new soft product Vista Verve, with new chinaware, tableware, glassware and bedding. 

Air India adds that its flight and cabin crew will don, for the first time, their new Manish Malhotra-designed uniforms.

Campbell Wilson

“The deployment of the flagship A350s on the Delhi-London Heathrow route marks a significant milestone for Air India. It demonstrates Air India’s commitment to elevating the travel experience of our guests to truly world-class standards and to going beyond just meeting customer expectations as we continue to grow and renew our fleet,” says Campbell Wilson, Chief Executive Officer and Managing Director, Air India.

The statement adds that Air India’s A350 aircraft feature 28 private suites with full-flat beds in business, 24 seats in a dedicated premium economy cabin offering extra legroom and other enhancements, and 264 spacious seats in economy.

According to the airline, all seats on the A350 come with the latest-generation Panasonic eX3 in-flight entertainment system and HD screens that offer more than 3,000 hours of entertainment content from around the world in 13 international and 8 Indian regional languages with a specific category for over 100 hours of content for kids.

The airline adds that its menu caters to both Indian and international palate with delectable cuisine in an exquisite collection of chinaware with India-inspired designs for a luxurious and culturally rich dining experience.

Air India started inducting the A350s earlier this year, which have since operated flights within India and on short-haul international routes. 

The A350-900 will replace the currently deployed Boeing 777-300ER and Boeing 787-8 Dreamliner on 14 of 17 weekly flights. As a result, an additional 336 seats will be available on the Delhi-London Heathrow route each week, the statement adds.