Air India operates 82 weekly flights from the UAE to India
Aiming to strengthen its presence and customer engagement in the UAE, Indian airlines Air India and Air India Express have chosen DNATA as their General Sales Agent (GSA) and Representative Agency (RA), respectively. This appointment was formalised at this year’s Arabian Travel Market (ATM).
In a press statement, Air India stated that under the partnership, DNATA will provide sales, marketing, and distribution support for both carriers across the UAE, except for Abu Dhabi and Al Ain.
It adds that through this move, the airline aims to improve accessibility for both travellers and trade partners while supporting its growth in the region.
Kaizad Postwalla
“The UAE is a key market in our international network. We are pleased to partner with DNATA, whose deep understanding of the region and proven track record in travel services will help us better connect with customers, drive demand, and enhance service delivery in the market,” says Kaizad Postwalla, Head, International Sales, GMEA, North America, Air India.
According to the press statement, Air India says that it operates 82 weekly flights from the UAE to India, while Air India Express with over 240 weekly flights serves five cities in the UAE, Abu Dhabi, Al Ain, Dubai, Ras Al Khaimah, and Sharjah. Additionally, UAE is a largest international market for Air India Express and remains crucial for serving millions of Indian expatriates and other travellers.
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Ankur Garg
“Our collaboration with dnata marks another step in expanding our commercial presence in the region. As our network and fleet grow, this partnership will help us stay closer to our customers and offer them even more reliable and seamless travel options to and from India,” says Ankur Garg, Chief Commercial Officer, Air India Express.
As per a press statement, the Indian airline says that with a growing network of 45 domestic and 43 international destinations operated by Air India, and 38 domestic and 17 international destinations operated by Air India Express, it continues to invest in partnerships and service enhancements to connect India to the world.
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Simon Woodford
“Air India group is offering increasingly accessible and affordable options for leisure and business travel between the UAE and India. We represented Air India in Dubai for passenger sales for almost 50 years between 1967 and 2014 and are delighted to now be appointed by the Air India group, as its operations continue to grow and support millions of travellers,” says Simon Woodford, Vice President, Global Air Services, DNATA Travel Group.
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