Airlink says that its new country offices will provide customers ticketing, flight reservations, and special services assistance
The largest regional airline in Southern Africa, Airlink, has opened offices in Zambian capital Lusaka and Botswana’s capital Gaborone to increase customer service in the two countries.
In a press statement, the airline says that its new country offices will provide customers ticketing, flight reservations, and special services assistance.
Airlink currently operates 40 weekly return flights to Ndola, Livingstone and Lusaka in Zambia and 50 weekly return flights to Kasane, Maun and Gaborone in Botswana.
Airlink says it is the largest regional airline in southern Africa, operating an extensive network, connecting South African cities and towns to countries including Botswana, Democratic Republic of Congo, eSwatini, Lesotho, Mozambique, Madagascar, Namibia, Tanzania, Uganda, Zambia, and Zimbabwe as well as to the island of St Helena in the South Atlantic.
Tshifhiwa Tshivhengwa
Airlink says it has the widest network and the largest fleet of over 50 commercial jet airliners in Southern Africa, our customers also enjoy intra-continental styled business class on our E-jets, operating select routes and flights.
Improving connectivity across Africa is a key priority for the continent and African policymakers plan to increase intra-Africa travel to ensure job creation and economic growth under the African Continental Free Take Area (AfCFTA).
“Aviation is not simply about covering distances, it is about bridging economic gaps. In Africa, where air travel accounts for just 2 pc of the global market, the potential for aviation to transform economies is immense. IATA estimates that a 10 pc increase in air connectivity can boost a country’s GDP by 0.5 pc,” says Tshifhiwa Tshivhengwa, CEO of the Tourism Business Council and South Africa and Interim Chair of the SADC Business Council Tourism Alliance.
According to a survey, if 12 African countries increased connectivity, 155,000 new jobs would be created, and annual GDP would generate USD 1.3 billion.
