Leading airline, Emirates has launched a novel experience for its First Class customers, with a new Home Check-in Service that offers customers the option to check in from home in a comfortable and convenient manner.
The airline says that this service is provided free of charge to Emirates’ First Class customers in Dubai and Sharjah, where the Check-in Agents will visit their homes or hotels at pre-booked timings to complete all check-in formalities, including document verification, checking-in of baggage, and issuing boarding passes. It adds that there is an allocated counter at the airport for any last-minute extra luggage.
The Check-in Agents will take the luggage directly to the airport, while customers can choose to go to the airport at their convenience using the pre-booked Emirates complimentary chauffeur-drive service.
The complimentary Home Check-in service must be booked at least 24 hours prior to flight departure time and the latest check in for the home service is six hours before the flight’s departure.
On arrival at Dubai International airport (DXB), which must be minimum of 90 minutes prior to the flight, customers can proceed directly to immigration and security, and then continue to Emirates’ dedicated First Class Lounge.
In a press statement, the airline says that all Emirates customers can experience a smooth and contactless experience at the airport by using the Emirates App to check-in and issue a mobile boarding pass and using the Emirates’ self-service bag drop. Registered customers can continue hands-free through the airport by using the integrated biometrics tunnel and smart gates at DXB.
First Class customers can also enjoy a full complement of trademark services located within the Emirates First Class Lounge, such as: a complimentary facial treatment at the Timeless Spa, complimentary services at Shoeshine by Mr Cobbler, four fine champagne vintages at the dedicated Moet and Chandon bar, special offers at luxury wine and spirits retailer Le Clos, and limited-edition tea blends with Dilmah Tea.
From the Emirates Lounge, customers can directly board their flight through a private air bridge on certain routes. Offering over 1,700 First Class seats across its fleet of A380 and Boeing 777 aircraft, Emirates continues to set the standards for First Class travel, says the airline.